When we confirm the shipping of your order, your customer receives your email confirmation of shipping (which you will have set from the Shopify settings).
To track the production status of your orders, go to the app's dashboard.
With a quick look, you will be able to view the number of orders in progress, in production, shipped or pending.
🔥 🔥 Important 🔥 🔥
If an order is indicated "On hold" please follow this article:
Order on hold - What to do if my payment is declined?