How do you handle returns due to a wrong address?
On each package, the return address indicated is ours (but the name "T-Pop" does not appear).
If a product is returned to us, for a wrong of address for example, it will be stored free of charge for 45 days (then will be offered to a clothing collection association).
You will be able to ask for the product to be sent to another address, in which case we will take care of sending it again, for a return fee.
If your customer makes a mistake (size or colour for example), you will have to ask him/her to return the product to you, then you will have to reorder it by hand.
Of course, in the event of a printing defect or error on our part, we will resend the product at our expense.
We do not send out a return notification, so you will need to monitor the status of your orders frequently.